ITIS has added Dynatrace solutions to its business applications portfolio!


ITIS became a partner of the Dynatrace. We have supplemented our portfolio of business applications with a platform for monitoring and managing the performance of IT services.

The solution allows you to track the entire transaction of the IT service from the user’s request, through services and processes, to the database request, as well as monitor the technology stack to the code level.

Thanks to the artificial intelligence (AI) module — Davis, Dynatrace is able to analyze millions of interdependencies and identify the root causes of problems in the work of IT services.

The Dynatrace platform provides:

  • monitoring the actions of end users of IT services;
  • monitoring of microservices and containers;
  • reducing the time to find problems in IT services;
  • automation of problem-solving mechanisms;
  • reduction of product sales time;
  • monitoring of dynamic environments;
  • support for hybrid and cloud infrastructures;
  • visualization of the health of IT services.

Dynatrace platform optimizes and tracks the work of thousands of applications in more than 4,000 customers worldwide today. For 10 years in a row, the company has been a leader in Gartner’s “Magic Quadrant for Application Performance Monitoring”.

“We focused primarily on the needs of today’s companies, realizing that a large number of IT and online services form the basis of our customers’ businesses when deciding to expand our product portfolio to monitor and manage application performance. Such digital saturation requires a proactive response to problems that may arise. For example, the quality of delivery of online services to users, in turn, affects both profits and user satisfaction with the brand as a whole. Using Dynatrace solutions, our customers will be able to quickly find the causes of errors, reduce the time to market new services, analyze and improve the user experience, reduce release cycles. For ITIS, it is also a qualitative addition to project management approaches, as the company has recently been actively using the practice of improving customer experience. ” – Lyudmila Bilyk-Beregova, Marketing Director and Acting Head of Business Solutions.

Dynatrace’s official partner in Ukraine is the group of companies BAKOTEK® , one of the leaders in focus Value Added IT distribution and a longtime partner of ITIS. Joining forces will provide best-in-class solutions to more companies, increasing the overall level of business and customer service, and reducing the cost of managing today’s digital ecosystems.

Learn more about Dynatrace