{"id":283,"date":"2019-12-26T09:21:52","date_gmt":"2019-12-26T09:21:52","guid":{"rendered":"http:\/\/itis-adobe.bmg-ua.com\/?page_id=283"},"modified":"2021-04-26T16:43:52","modified_gmt":"2021-04-26T14:43:52","slug":"crm","status":"publish","type":"page","link":"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/","title":{"rendered":"CRM. Customer relations management"},"content":{"rendered":"\n\n\t<section class=\"lightBg\">\n        <div class=\"container\">\n            <div class=\"blocks project_inside\">\n                <div class=\"content_solution\">\n                    <div class=\"center\"><h1>CRM. Customer relations management<\/h1><\/div>\n\t\t\t\t\t<p>Specialist software products that automate business processes as part of the customer integration strategy. Focused on increase in sales levels, improvement in marketing and improvement in customer service.&nbsp;<\/p>\n<p>Main functionality:<br>\n<\/p><ul class=\"type1\"><li>history and analysis of customer interaction;<\/li><li>sales planning and control;<\/li><li>marketing automation;<\/li><li>workflow automation;<\/li><li>product portfolio management;<\/li><li>management of staff working hours.<\/li><\/ul>\n\n\t\t\t\t\t<div class=\"center p30\"><button class=\"button empty\" id=\"myModalButContent\" data-toggle=\"modal\" data-send=\"\u041a\u043d\u043e\u043f\u043a\u0430 \u0432 \u0442\u0435\u043a\u0441\u0442\u0435 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u044b. \u0421\u0442\u0440\u0430\u043d\u0438\u0446\u0430 CRM. Customer relations management\" data-ga=\"gtag('event', 'event_name', {'event_category': 'consultationCRM', 'event_action': 'send_CRM'});\" data-target=\"#myModal\">REQUEST A CONSULTATION<\/button><\/div>\n\t\t\t\t<\/div>\n                <div class=\"sidebar_solution\">\n\t\t\t\t\t<div class=\"blocks sidebar\">\n\t\t\t\t\t\t<div class=\"block \">\n                            <h3>Business value<\/h3>\n\t\t\t\t\t\t\t<h4><img class=\"alignnone size-full wp-image-949\" src=\"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/01\/growth_3.png\" alt width=\"50\" height=\"49\"> Comprehensive business process management<\/h4>\n<h4><img class=\"alignnone size-full wp-image-1764\" src=\"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/03\/stick-man.png\" alt width=\"40\" height=\"40\"> Optimisation of internal communications<\/h4>\n<h4><img class=\"alignnone size-full wp-image-1743\" src=\"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/03\/employee.png\" alt width=\"40\" height=\"40\"> Increase in customer satisfaction and loyalty<\/h4>\n<h4><img class=\"alignnone size-full wp-image-1748\" src=\"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/03\/guarantee.png\" alt width=\"40\" height=\"40\"> Increase in company profits<\/h4>\n\n                        <\/div>\n\t\t\t\t\t\t<div class=\"block halfSize\">\n                            <h3>Partner<\/h3>\n\t\t\t\t\t\t\t<p><img class=\"alignnone wp-image-715\" src=\"http:\/\/itis-adobe.bmg-ua.com\/wp-content\/uploads\/2020\/01\/terrasoft_logo-e1585741058280-300x81.png\" alt width=\"137\" height=\"37\" srcset=\"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/01\/terrasoft_logo-e1585741058280-300x81.png 300w, https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/01\/terrasoft_logo-e1585741058280.png 692w\" sizes=\"(max-width: 137px) 100vw, 137px\"><\/p>\n\n                        <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2579,"parent":212,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wp_typography_post_enhancements_disabled":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CRM (\u0421\u0420\u041c) c\u0438\u0441\u0442\u0435\u043c\u0438 | \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0456\u044f \u0431\u0456\u0437\u043d\u0435\u0441-\u043f\u0440\u043e\u0446\u0435\u0441\u0456\u0432 | ITIS<\/title>\n<meta name=\"description\" content=\"\u041d\u0430\u043b\u0430\u0448\u0442\u0443\u0432\u0430\u043d\u043d\u044f CRM \u0441\u0438\u0441\u0442\u0435\u043c\u0438 \u0434\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0443 \u043f\u0456\u0434 \u043a\u043b\u044e\u0447. \u0415\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0456\u043d\u043d\u044f \u0432\u0437\u0430\u0454\u043c\u043e\u0432\u0456\u0434\u043d\u043e\u0441\u0438\u043d\u0430\u043c\u0438 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0432\u0456\u0434 Terrasoft.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM (\u0421\u0420\u041c) c\u0438\u0441\u0442\u0435\u043c\u0438 | \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0456\u044f \u0431\u0456\u0437\u043d\u0435\u0441-\u043f\u0440\u043e\u0446\u0435\u0441\u0456\u0432 | ITIS\" \/>\n<meta property=\"og:description\" content=\"\u041d\u0430\u043b\u0430\u0448\u0442\u0443\u0432\u0430\u043d\u043d\u044f CRM \u0441\u0438\u0441\u0442\u0435\u043c\u0438 \u0434\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0443 \u043f\u0456\u0434 \u043a\u043b\u044e\u0447. \u0415\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0456\u043d\u043d\u044f \u0432\u0437\u0430\u0454\u043c\u043e\u0432\u0456\u0434\u043d\u043e\u0441\u0438\u043d\u0430\u043c\u0438 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0432\u0456\u0434 Terrasoft.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/\" \/>\n<meta property=\"og:site_name\" content=\"ITIS \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u0430 \u0456\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0456\u044f\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-26T14:43:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/04\/CRM.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1136\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.itis.net.ua\/#website\",\"url\":\"https:\/\/www.itis.net.ua\/\",\"name\":\"ITIS \\u0441\\u0438\\u0441\\u0442\\u0435\\u043c\\u043d\\u0430 \\u0456\\u043d\\u0442\\u0435\\u0433\\u0440\\u0430\\u0446\\u0456\\u044f\",\"description\":\"\\u041f\\u0440\\u043e\\u0444\\u0435\\u0441\\u0456\\u0439\\u043d\\u0430 I\\u0422-\\u043f\\u0456\\u0434\\u0442\\u0440\\u0438\\u043c\\u043a\\u0430 \\u0412\\u0430\\u0448\\u043e\\u0433\\u043e \\u0431\\u0456\\u0437\\u043d\\u0435\\u0441\\u0443\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.itis.net.ua\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/04\/CRM.jpg\",\"contentUrl\":\"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/04\/CRM.jpg\",\"width\":1600,\"height\":1136},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/#webpage\",\"url\":\"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/\",\"name\":\"CRM (\\u0421\\u0420\\u041c) c\\u0438\\u0441\\u0442\\u0435\\u043c\\u0438 | \\u0410\\u0432\\u0442\\u043e\\u043c\\u0430\\u0442\\u0438\\u0437\\u0430\\u0446\\u0456\\u044f \\u0431\\u0456\\u0437\\u043d\\u0435\\u0441-\\u043f\\u0440\\u043e\\u0446\\u0435\\u0441\\u0456\\u0432 | ITIS\",\"isPartOf\":{\"@id\":\"https:\/\/www.itis.net.ua\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/#primaryimage\"},\"datePublished\":\"2019-12-26T09:21:52+00:00\",\"dateModified\":\"2021-04-26T14:43:52+00:00\",\"description\":\"\\u041d\\u0430\\u043b\\u0430\\u0448\\u0442\\u0443\\u0432\\u0430\\u043d\\u043d\\u044f CRM \\u0441\\u0438\\u0441\\u0442\\u0435\\u043c\\u0438 \\u0434\\u043b\\u044f \\u0431\\u0456\\u0437\\u043d\\u0435\\u0441\\u0443 \\u043f\\u0456\\u0434 \\u043a\\u043b\\u044e\\u0447. \\u0415\\u0444\\u0435\\u043a\\u0442\\u0438\\u0432\\u043d\\u0435 \\u0443\\u043f\\u0440\\u0430\\u0432\\u043b\\u0456\\u043d\\u043d\\u044f \\u0432\\u0437\\u0430\\u0454\\u043c\\u043e\\u0432\\u0456\\u0434\\u043d\\u043e\\u0441\\u0438\\u043d\\u0430\\u043c\\u0438 \\u0437 \\u043a\\u043b\\u0456\\u0454\\u043d\\u0442\\u0430\\u043c\\u0438 \\u0432\\u0456\\u0434 Terrasoft.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Main\",\"item\":\"https:\/\/www.itis.net.ua\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\\u041d\\u0430\\u0448\\u0456 \\u0440\\u0456\\u0448\\u0435\\u043d\\u043d\\u044f\",\"item\":\"https:\/\/www.itis.net.ua\/solution\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"\\u0411\\u0438\\u0437\\u043d\\u0435\\u0441 \\u043f\\u0440\\u0438\\u043b\\u043e\\u0436\\u0435\\u043d\\u0438\\u044f\",\"item\":\"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"CRM. \\u0423\\u043f\\u0440\\u0430\\u0432\\u043b\\u0456\\u043d\\u043d\\u044f \\u0432\\u0437\\u0430\\u0454\\u043c\\u043e\\u0432\\u0456\\u0434\\u043d\\u043e\\u0441\\u0438\\u043d\\u0430\\u043c\\u0438 \\u0437 \\u043a\\u043b\\u0456\\u0454\\u043d\\u0442\\u0430\\u043c\\u0438\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CRM (\u0421\u0420\u041c) c\u0438\u0441\u0442\u0435\u043c\u0438 | \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0456\u044f \u0431\u0456\u0437\u043d\u0435\u0441-\u043f\u0440\u043e\u0446\u0435\u0441\u0456\u0432 | ITIS","description":"\u041d\u0430\u043b\u0430\u0448\u0442\u0443\u0432\u0430\u043d\u043d\u044f CRM \u0441\u0438\u0441\u0442\u0435\u043c\u0438 \u0434\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0443 \u043f\u0456\u0434 \u043a\u043b\u044e\u0447. \u0415\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0456\u043d\u043d\u044f \u0432\u0437\u0430\u0454\u043c\u043e\u0432\u0456\u0434\u043d\u043e\u0441\u0438\u043d\u0430\u043c\u0438 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0432\u0456\u0434 Terrasoft.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/","og_locale":"en_US","og_type":"article","og_title":"CRM (\u0421\u0420\u041c) c\u0438\u0441\u0442\u0435\u043c\u0438 | \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0456\u044f \u0431\u0456\u0437\u043d\u0435\u0441-\u043f\u0440\u043e\u0446\u0435\u0441\u0456\u0432 | ITIS","og_description":"\u041d\u0430\u043b\u0430\u0448\u0442\u0443\u0432\u0430\u043d\u043d\u044f CRM \u0441\u0438\u0441\u0442\u0435\u043c\u0438 \u0434\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0443 \u043f\u0456\u0434 \u043a\u043b\u044e\u0447. \u0415\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0456\u043d\u043d\u044f \u0432\u0437\u0430\u0454\u043c\u043e\u0432\u0456\u0434\u043d\u043e\u0441\u0438\u043d\u0430\u043c\u0438 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0432\u0456\u0434 Terrasoft.","og_url":"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/","og_site_name":"ITIS \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u0430 \u0456\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0456\u044f","article_modified_time":"2021-04-26T14:43:52+00:00","og_image":[{"width":1600,"height":1136,"url":"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/04\/CRM.jpg","path":"\/var\/www\/itisyk\/itis.net.ua\/wp-content\/uploads\/2020\/04\/CRM.jpg","size":"full","id":2579,"alt":"","pixels":1817600,"type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/www.itis.net.ua\/#website","url":"https:\/\/www.itis.net.ua\/","name":"ITIS \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u0430 \u0456\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0456\u044f","description":"\u041f\u0440\u043e\u0444\u0435\u0441\u0456\u0439\u043d\u0430 I\u0422-\u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0430 \u0412\u0430\u0448\u043e\u0433\u043e \u0431\u0456\u0437\u043d\u0435\u0441\u0443","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.itis.net.ua\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","@id":"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/#primaryimage","inLanguage":"en-US","url":"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/04\/CRM.jpg","contentUrl":"https:\/\/www.itis.net.ua\/wp-content\/uploads\/2020\/04\/CRM.jpg","width":1600,"height":1136},{"@type":"WebPage","@id":"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/#webpage","url":"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/","name":"CRM (\u0421\u0420\u041c) c\u0438\u0441\u0442\u0435\u043c\u0438 | \u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0456\u044f \u0431\u0456\u0437\u043d\u0435\u0441-\u043f\u0440\u043e\u0446\u0435\u0441\u0456\u0432 | ITIS","isPartOf":{"@id":"https:\/\/www.itis.net.ua\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/#primaryimage"},"datePublished":"2019-12-26T09:21:52+00:00","dateModified":"2021-04-26T14:43:52+00:00","description":"\u041d\u0430\u043b\u0430\u0448\u0442\u0443\u0432\u0430\u043d\u043d\u044f CRM \u0441\u0438\u0441\u0442\u0435\u043c\u0438 \u0434\u043b\u044f \u0431\u0456\u0437\u043d\u0435\u0441\u0443 \u043f\u0456\u0434 \u043a\u043b\u044e\u0447. \u0415\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0456\u043d\u043d\u044f \u0432\u0437\u0430\u0454\u043c\u043e\u0432\u0456\u0434\u043d\u043e\u0441\u0438\u043d\u0430\u043c\u0438 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0432\u0456\u0434 Terrasoft.","breadcrumb":{"@id":"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/crm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Main","item":"https:\/\/www.itis.net.ua\/"},{"@type":"ListItem","position":2,"name":"\u041d\u0430\u0448\u0456 \u0440\u0456\u0448\u0435\u043d\u043d\u044f","item":"https:\/\/www.itis.net.ua\/solution\/"},{"@type":"ListItem","position":3,"name":"\u0411\u0438\u0437\u043d\u0435\u0441 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f","item":"https:\/\/www.itis.net.ua\/en\/solution\/business-applications\/"},{"@type":"ListItem","position":4,"name":"CRM. \u0423\u043f\u0440\u0430\u0432\u043b\u0456\u043d\u043d\u044f \u0432\u0437\u0430\u0454\u043c\u043e\u0432\u0456\u0434\u043d\u043e\u0441\u0438\u043d\u0430\u043c\u0438 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438"}]}]}},"_links":{"self":[{"href":"https:\/\/www.itis.net.ua\/en\/wp-json\/wp\/v2\/pages\/283"}],"collection":[{"href":"https:\/\/www.itis.net.ua\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.itis.net.ua\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.itis.net.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itis.net.ua\/en\/wp-json\/wp\/v2\/comments?post=283"}],"version-history":[{"count":36,"href":"https:\/\/www.itis.net.ua\/en\/wp-json\/wp\/v2\/pages\/283\/revisions"}],"predecessor-version":[{"id":5137,"href":"https:\/\/www.itis.net.ua\/en\/wp-json\/wp\/v2\/pages\/283\/revisions\/5137"}],"up":[{"embeddable":true,"href":"https:\/\/www.itis.net.ua\/en\/wp-json\/wp\/v2\/pages\/212"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.itis.net.ua\/en\/wp-json\/wp\/v2\/media\/2579"}],"wp:attachment":[{"href":"https:\/\/www.itis.net.ua\/en\/wp-json\/wp\/v2\/media?parent=283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}